---
title: Holiday Hours & Withdrawal Requests
description: "Transfer Update: Transfer Requests Require Certificate of Completion to be Included"
---

[Advisor Notifications ](https://notifications.optimize.ca/notifications)

# [Holiday Hours & Withdrawal Requests](https://notifications.optimize.ca/notifications/100223-0-0-0)

 Written by [Notification Update](https://notifications.optimize.ca/notifications/author/notification-update) | Dec 21, 2023 4:06:13 PM

Please be advised that settlement dates on withdrawal requests will be impacted by Christmas and Boxing Day. Accordingly, EFT-outs from Optimize funds will be processed on Friday, December 29th.

 

Please also note our head office holiday hours below:

- December 25th: Closed
- December 26th: Closed
- December 27th: Normal business hours
- December 28th: Normal business hours
- December 29th: 9am - 4pm ET
- January 1st: Closed 

[View full post](https://notifications.optimize.ca/notifications/100223-0-0-0)

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